Schiffman, Stephan, <br/><br/>
Cold Calling Techniques : 

 -  Adams Media,  2007. 
<br/><br/><label>ISBN: </label>9781598691481 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business & Economics.
<br/><br/><label>Dewey Class. No.: </label>658.85  / SCH