Scott, Joel, <br/><br/>
Microsoft CRM 3 For Dummies : 

 -  For Dummies,  2006. 
<br/><br/><label>ISBN: </label>9780471799450 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Computers.
<br/><br/><label>Dewey Class. No.: </label>658.8120285  / SCO