Greiner, Donna, <br/><br/>
1,001 Ways to Keep Customers Coming Back : 

 -  Three Rivers Press,  1999. 
 - 292 pages 
<br/><br/><label>ISBN: </label>9780761520290 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business & Economics.
<br/><br/><label>Dewey Class. No.: </label>658.812  / GRE