Finch, Lloyd, <br/><br/>
50 Minute: Telephone Courtesy & Customer Service 3 : 

 -  2004. 
 - 104 pages 
<br/><br/><label>ISBN: </label>9788176497206 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction.
<br/><br/><label>Dewey Class. No.: </label>658.812  / FIN