Price, Bill, <br/><br/>
The Best Service is No Service : 

 -  Jossey-Bass,  2008. 
<br/><br/><label>ISBN: </label>9780470189085 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business & Economics.
<br/><br/><label>Dewey Class. No.: </label>658.812  / PRI