TY - BOOK AU - Thompson, Leigh L TI - The mind and heart of the negotiator SN - 9780131742277 SN - 200803248 U1 - 658.4052 THO PY - 2009/// CY - Upper Saddle River, NJ PB - Prentice Hall KW - Negotiation KW - Negotiation in business N1 - Includes bibliographical references and indexes ER -