Little, Steven S The milkshake moment : overcoming stupid systems, pointless policies, and muddled management to realize real growth Steven S. Little - Hoboken, NJ John Wiley & Sons c2008 - x, 195 p. ; 23 cm Includes index ISBN: 9780470257463 ISSN: 2008008572 Subjects--Topical Terms: ConformityEmployee empowermentIndustrial managementIntegrityOrganizational effectiveness Dewey Class. No.: 658 LIT