TY  - BOOK
AU  - Harrison, Stephen D
TI  - The manager's book of decencies : how small gestures build great companies
SN  - 9780071486330
SN  - 200727838
U1  - 302.35 HAR 
PY  - 2007///
CY  - New York
PB  - McGraw-Hill Professional
KW  - Corporate culture
N1  - Includes bibliographical references (p. 211-216) and index
ER  -