TY  - BOOK
AU  - Laudon, Kenneth C. 
TI  -  Supporting Users And Troubleshooting A Microsoft Windows Xp Operating System
SN  - 9780131499898
U1  - 005.432W 
PY  - 2006///
CY  - Nj, 
PB  - Pearson Education, Upper Saddle River, 
KW  - Computer Science
ER  -