TY  - BOOK
AU  - Sparrow, Elizabeth
TI  - Successful It Outsourcing: : from choosing a provider to managing the project
SN  - 9781852336103
U1  - 004.0687 
PY  - 2003///
CY  - London
PB  - Springer
KW  - Information resources management
N1  - Bib and Ref
N2  - Outsourcing permeates the IT world and has had a profound impact on the work of IS professionals. Nearly all will, at some stage in their careers, work with outsourced services as customer or supplier. Elizabeth Sparrow's insights into the benefits and pitfalls of this complex area will help IS professionals tackle the challenges of outsourcing. Combining relevant background information with practical guidance this book covers the whole outsourcing process, from the initial decision to outsource through to managing the outsourced services on a day-to-day basis
ER  -