TY - BOOK AU - Phillips, Jack TI - The Consultant's Scorecard: Tracking Results And Bottom-line Impact Of Consulting Projects SN - 9780070590212 U1 - 001 PY - 2004/// CY - New york PB - Tata mcgraw hill education KW - business consultants N1 - index N2 - Consulting clients want to know that hte large fees they pay will bring measurable results to their organization--and successful consultants work hard to communicate the value of their work to clients. The problem is, both consultants and clients have been frustrated by the lack of rigorous methods for measuring the impact of the consultant's work. The Consultant's Scorecard offers solutions to this "accountability crisis" in the consulting profession by explaining how consultants can prove the value of their work to clients. Just as important, the book explains how clients can--and should--hold their consultants accountable for delivering measurable results ER -