TY  - BOOK
AU  - Swets, Paul W.
AU  - Norman vincent peale
TI  - The art of talking so that people will listen: getting through to family, friends, and business associates
SN  - 9780671761554
U1  - 158.2 
PY  - 1983///
CY  - New York
PB  - Simon & Schuster
KW  - Communication interpersonnelle; Interpersonal communication;
ER  -