Swets, Paul W. <br/><br/>
The art of talking so that people will listen  getting through to family, friends, and business associates 

 - New York  Simon & Schuster  c1983 
 - xv, 188 p.  ill.  18 cm 
<br/><br/><label>ISBN: </label>9780671761554 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication interpersonnelle; Interpersonal communication; 
<br/><br/><label>Dewey Class. No.: </label>158.2  / SWE