TY - BOOK AU - King, Katie TI - Using artificial intelligence in marketing : how to harness AI and maintain the competitive edge SN - 9780749483395 U1 - 658.800285 PY - 2019/// CY - New York PB - : Kogan Page KW - Artificial intelligence N1 - Bib and Ref N2 - Artificial Intelligence is unquestionably the way of the future - it permeates every aspect of marketing and customer service, from bots to speech recognition to computational decision making. By 2030, it is forecast that AI will boost global GDP by 14%, or nearly ER -