Using artificial intelligence in marketing : how to harness AI and maintain the competitive edge
/ Katie King
- 1st ed.
- New York : Kogan Page , 2019
- x, 207 p. ; 24 cm
Includes bibliographies and index
Artificial Intelligence is unquestionably the way of the future - it permeates every aspect of marketing and customer service, from bots to speech recognition to computational decision making. By 2030, it is forecast that AI will boost global GDP by 14%, or nearly.