TY  - BOOK
AU  - Maslansky, Michael
TI  - The language of trust : selling ideas in a world of skeptics
SN  - 9780735204751
SN  - 200905393
U1  - 658.45 MAS 
PY  - 2010///
CY  - Upper Saddle River, NJ
PB  - Prentice Hall Press
KW  - Business communication
KW  - Customer relations
KW  - Interpersonal communication
KW  - Trust
N1  - Includes bibliographical references and index
ER  -