TY - BOOK AU - Gupta, Rakesh TI - Mastering salesforce CRM administration: an advanced administration certification handbook SN - 9781786463180 U1 - 005.75 PY - 2017/// CY - Birmingham, UK PB - Packt KW - Customer relations Management; Sales management Data processing; Salesforce (Online service); Salesforce (Serveur) N1 - First Published 2017; index N2 - The book starts by refreshing your knowledge of common admin tasks. You will go over Lightning Experience and various security aspects. You will be shown how to implement territory management in your organization and make use of custom objects. From here, the book progresses to advanced configuration, data management, and data analytics before swiftly moving on to setting up advanced organization-wide features that affect the look and feel of the application ER -