TY  - BOOK
AU  - Woodruff, Tim
TI  - Learning serviceNow: administration and development on the now platform, for powerful IT automation 
SN  - 9781788837040
U1  - 005.74 
PY  - 2018///
CY  - Birmingham, UK
PB  - Packt
KW  - Application software Development; Electronic book; Enterprise resource planning; Information technology Management
N1  - First Published 2017; index
N2  - This book is an updated version of Learning ServiceNow, that will cover the new and updated features of the ServiceNow platform.It will show you how to put important ServiceNow features to work in the real world, while introducing key concepts via examples of managing and automating IT services. It'll help you build a solid foundation of knowledge, and will demonstrate how to effectively implement and configure modules within ServiceNow. We'll show you how to configure and administer your instance, and then move on to building strong user interfaces and creating powerful workflows
ER  -