TY - BOOK AU - Adams, James L. TI - Good products, bad products : essential elements to achieving superior quality SN - 9780071782401 U1 - 658.4013 PY - 2012/// CY - New York PB - Mc Graw Hill KW - Quality of products KW - Manufacturing industries - Quality control N1 - index N2 - This book is suitable for managers, designers, manufacturers, engineers, and marketers, this title looks at the elusive qualities that can make or break a product's success. It helps you to maximize your product's performance - and minimize the cost; appeal to your customer's emotions - with elegance and sophistication; and, more ER -