Adams, James L.  <br/><br/>
Good products, bad products : essential elements to achieving superior quality 
/ James L. Adams 
 - 1st ed. 
 - New York  Mc Graw Hill  c2012 
 - XIV, 255 p.   : ill.  ; 24 cm. 
<br/><br/>Includes index 
<br/><br/> This book is suitable for managers, designers, manufacturers, engineers, and marketers, this title looks at the elusive qualities that can make or break a product's success. It helps you to maximize your product's performance - and minimize the cost; appeal to your customer's emotions - with elegance and sophistication; and, more. 
<br/><br/><label>ISBN: </label>9780071782401 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality of products<br/>Manufacturing industries - Quality control
<br/><br/><label>Dewey Class. No.: </label>658.4013  / ADA