The Operations advantage: a practical guide to making operations work
Nigel Slack
- New Delhi Kogan Page 2017
- xii, 293 p. : ill.
The Operations Advantage identifies the most significant challenges to the practice of operations management and gives guidance on how businesses can respond. Leaders need to link the strategic objectives of the business clearly and logically to its operations performance objectives. The book presents a series of ten activities that will help them to do this and therefore make operations work better, such as designing and configuring internal processes and resourcing the operations appropriately.