TY - BOOK AU - Gamble, Paul R. AU - Merlin Stone AU - Neil Woodcock AU - Bryan Foss TI - Up Close & Personal ? :customer relationship marketing @ work SN - 9780749449117 U1 - 658.812 PY - 2006/// CY - London PB - Kogan Page KW - Relationship marketing N1 - Bib and Ref ER -