TY - BOOK AU - Fletcher, Molly TI - A winner's guide to negotiating : how conversation gets deals done SN - 9780071838788 U1 - 158.5 PY - 2015/// CY - New York PB - McGraw Hill Education KW - Negotiation in business N1 - Bib and Ref N2 - Effective negotiation is rooted in establishing trust and building relationships--one conversation at a time. In this practical guide, trailblazing sports agent, Molly Fletcher reveals her proven approach to landing more than $500 million worth of deals throughout her career. It all comes down to doing five things well: setting the stage; finding common ground; asking with confidence; embracing the pause; knowing when to leave ER -