TY - BOOK AU - Phillips, Jack J AU - Phillips, Patricia Pulliam AU - Stone, Ron D TI - The human resources scorecard : measuring the return on investment SN - 9780877193678 SN - 62236 U1 - 331 PHI PY - 2001/// CY - Boston, MA PB - Butterworth-Heinemann KW - Human capital - Cost effectiveness KW - Labor costs - Accounting KW - Labor economics KW - Manpower planning KW - Rate of return KW - Wages and labor productivity - Measurement N1 - Includes bibliographical references and index ER -