Effective crisis management
Sarah Armstrong-Smith
- New Delhi Bpb Publications 2022
- xxii, 208 p. : ill 23 c.m.
Includes index
The book includes case studies and stories that will give the readers a sense of what it's like to manage a crisis in practice and why it requires more than just following a plan. The book explains how and why you should be ready for the unexpected as part of a "assume failure" mindset. Finally, this book delves deep into a crisis's psychological impact on individuals and explains why focusing on their strength and well-being is crucial to providing effective aid.