TY  - BOOK
AU  - Boulle,Laurence
AU  - Nadja Alexander
TI  - Mediation- A How to Guide
SN  - 9789350358320
U1  - 347.09 BOU 
PY  - 2016///
CY  - New delhi
PB  - Lexisnexis
KW  - Law,Negotiation
N2  - Mediation A How to Guide is designed to deal with the practical operation of the mediation process, with particular reference to the skills and techniques that can be used by mediators to assist the parties' decision-making process. This book deals systematically with all aspects of the mediation process, covering a wide range of planning, precautionary and trouble-shooting methods required in practice and all skills and techniques are related to the National Mediator Accreditation Standards. The book emphasises three particular features of the mediators role: understanding, diagnosing and defining the conflict; the importance of creating the best possible climate for parties to resolve disputes; being a facilitator of the parties negotiations
ER  -