TY - BOOK AU - Dey, Ajoy K AU - Piispanen, Ville-Veikko AU - Mishra, Shreya TI - Developing resilience in disruptive times : insights from strategic management SN - 9789390358588 U1 - 658.406 PY - 2021/// CY - New Delhi PB - Bloomsbury Publishing KW - Business and Management N1 - Bib and Ref N2 - The first half of the book presents case studies on how the pandemic has affected businesses, management and communities and share insightful stories on tough decisions during, midst, and after the shock of the pandemic. The second half of the book presents case studies on market positioning and business model transformations which provide us insight on customer loyalty and satisfaction, online reviews, and children as a growing customer group. This book comprises both research and teaching cases that offer new insights on business management ER -