Measuring quality : performance measurement in libraries 
Measuring quality performance measurement in libraries 
 -  263 p. : ill. ; 22 cm. ; hbk .  
 - London  Koros press limted  2016 
<br/><br/><label>ISBN: </label>9781785690464 
<br/><br/><label>Dewey Class. No.: </label>027.7 ALH  / 22.027.7 ALH