TY  - BOOK
AU  - Natarajan. T. R
AU  - Pio, Edwina
TI  - Quality samurai : designed pathways for TQM implementation
SN  - 9780333931967
U1  - 658.4013 NAT 
PY  - 1999///
CY  - New Delhi
PB  - Macmillan
KW  - Quality management
N1  - Includes index
ER  -