TY - BOOK AU - Fair, Douglas C AU - Lighter, Donald E TI - Quality management in health care : principles and methods SN - 9780763732189 SN - 200302365 U1 - 362.10973 LIG PY - 2004/// CY - Sudbury, MA PB - Jones and Bartlett KW - Medical care - Quality control KW - Medical care - Quality control - Statistical methods KW - Medical care - United States - Quality control KW - Quality Assurance, Health Care - organization & administration KW - Statistics - methods KW - Total Quality Management - methods N1 - Rev. ed. of: Principles and methods of quality management in health care / Donald E. Lighter, Douglas C. Fair. 2000. Includes bibliographical references and index ER -