TY  - BOOK
AU  - Charmel, Patrick
TI  - Putting patients first : best practices in patient-centered care
SN  - 9780470377024
U1  - 610696 FRA 
PY  - 2009///
CY  - San Francisco, CA
PB  - Jossey-Bass
KW  - Hospital care
KW  - Medical personnel and patient
KW  - Patient-Centered Care -- methods
N1  - Includes bibliographical references and index
ER  -