Public Productivity handbook 
edited by Marc Holzer, Seok-Hwan Lee 
 - 2nd ed., rev. and expanded 
 - New York  Marcel Dekker  c2004 
 - xxxiii, 715 p. : ill. ; 27 cm 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>0824747216 
<br/><br/><label>ISSN: </label>2004556143 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Government productivity - Handbooks, manuals, etc<br/>Government Productivity-Handbooks
<br/><br/><label>Dewey Class. No.: </label>352.37 HOL