TY - BOOK AU - Surma, Anne TI - Public and professional writing : ethics, imagination, and rhetoric SN - 9781403915825 SN - 200405140 U1 - 808.06665 SUR PY - 2005/// CY - Basingstoke, Hampshire PB - Palgrave Macmillan KW - Business writing KW - Report writing N1 - Includes bibliographical references (p. 169-178) and index ER -