TY - BOOK AU - Strentz, Thomas TI - Psychological aspects of crisis negotiation SN - 9780849339974 SN - 200501158 U1 - 158.5 STR PY - 2006/// CY - Boca Raton, FL PB - Taylor & Francis KW - Hostage negotiations - Psychological aspects N1 - Includes bibliographical references and index ER -