How people tick : a guide to over 50 types of difficult people and how to handle them 
How people tick a guide to over 50 types of difficult people and how to handle them 
 - 2nd ed.  "ix, 206 p. ; 22 cm. ; pbk." 
 - London ; Philadelphia  Kogan Page  2009 
<br/><br/><label>ISBN: </label>9788175544949 
<br/><br/><label>Dewey Class. No.: </label>158.2 LEI  / 2.158.2LEI