"Implementing analytics : a blueprint for design, development and adoption" 
Implementing analytics a blueprint for design development and adoption 
 -  "xxi,211 p. : pbk." 
 - New Delhi  Elsevier  2013 
<br/><br/><label>ISBN: </label>9789351072423 
<br/><br/><label>Dewey Class. No.: </label>003 SHE;1  / zzzzzzzz