TY  - BOOK
AU  - Steger, Jim
TI  - Programming Microsoft dynamics CRM 4.0
SN  - 9788178531571
SN  - 200893542
U1  - 658.812028553 STE 
PY  - 2009///
CY  - Redmond, WA
PB  - Microsoft Press
KW  - Customer relations - Management - Computer programs
KW  - Microsoft CRM
KW  - Relationship marketing
N1  - Includes index
ER  -