TY - BOOK AU - Schultz, Mike AU - Doerr, John E TI - Professional services marketing : how the best firms build premier brands, thriving lead generation engines, and cultures of business development success SN - 9780470438992 SN - 200900739 U1 - 658.8 SCH PY - 2009/// CY - Hoboken, NJ PB - John Wiley & Sons KW - Branding (Marketing) KW - Marketing KW - Service industries - Marketing N1 - Includes bibliographical references and index ER -