TY - BOOK AU - Wisner, Joel D AU - Stanley Linda L TI - Process management SN - 9788131507797 U1 - 658.5 WIS PY - 2009/// CY - New Delhi PB - Cengage Learning KW - BUSINESS & ECONOMICS - Corparate Governance KW - BUSINESS & ECONOMICS - Workplace Culture KW - Reengineering N1 - Includes indexes ER -