TY  - BOOK
AU  - Davenport, Thomas H
TI  - Process innovation : reengineering work through information technology
SN  - 9780875843667
SN  - 92021959
U1  - 338.064 DAV 
PY  - 1993///
CY  - Boston, MA
PB  - Harvard Business School
KW  - Information technology
KW  - Organizational change
KW  - Production engineering
KW  - Reengineering (Management)
KW  - Technological innovations
N1  - Includes bibliographical references and index
ER  -