TY  - BOOK
AU  - Strachan, Dorothy
AU  - Tomlinson, Paul
TI  - Process design : making it work : a practical guide to what to do when and how for facilitators, consultants, managers, and coaches
SN  - 9780470182703
SN  - 200800384
U1  - 658.51 STR 
PY  - 2008///
CY  - San Francisco, CA
PB  - Jossey-Bass
KW  - Group facilitation
KW  - Planning
N1  - Includes bibliographical references (p. 261-263)
ER  -