TY  - BOOK
AU  - Catalan-Matamoros, Daniel
AU  - Owolabi, Olamade O
TI  - Principles of customer relationship management
SN  - 9781785690990
U1  - 658.812 CAT 
PY  - 2016///
CY  - London
PB  - Koros Press Limited
KW  - Customer relations--Management
ER  -