Catalan-Matamoros, Daniel <br/><br/>
Principles of customer relationship management 
Daniel Catalan-Matamoros, Olamade O. Owolabi et al 
 - London  Koros Press Limited  2016 
 - xi, 263 p.:ill. ;23 cm 
<br/><br/><label>ISBN: </label>9781785690990 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations--Management
<br/><br/><label>Dewey Class. No.: </label>658.812 CAT