TY  - BOOK
AU  - Szlam, Aleksander
AU  - Thatcher, Ken
TI  - Predictive dialing fundamentals
SN  - 9780936648804
U1  - 070.5797 SZL 
PY  - 1996///
CY  - New York
PB  - Flatiron Publishing
KW  - Documentary media
ER  -