Janakiraman, B <br/><br/>
Total quality management : text and cases 
B. Janakiraman and R. K. Gopal 
 - New Delhi  Prentice-Hall of India Private Limited  2008 
 - viii, 250 p. ; 24 cm 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9788120329959 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Total quality management
<br/><br/><label>Dewey Class. No.: </label>658.4013 JAN