TY  - BOOK
AU  - Harkins, Philip J
TI  - Powerful conversations : how high-impact leaders communicate
SN  - 9780071353212
SN  - 99026326
U1  - 658.45 HAR 
PY  - 1999///
CY  - New York
PB  - McGraw-Hill
KW  - Communication in management
KW  - Communication in organizations
KW  - Leadership
N1  - Includes index
ER  -