TY - BOOK AU - Nulman, Andy TI - Pow! right between the eyes : profiting from the power of surprise SN - 9780470405505 SN - 200803633 U1 - 658.8 NUL PY - 2009/// CY - Hoboken, NJ PB - John Wiley & Sons KW - Marketing N1 - Includes bibliographical references (p. [223]-228) and index ER -