TY - BOOK AU - Harrington, H. J TI - Poor-quality cost SN - 9780824777432 SN - 86029277 U1 - 658.562 HAR PY - 1987/// CY - New York ; Milwaukee PB - ASQC Quality Press, M. Dekker KW - Commercial products - Defects - Costs KW - Quality control - Costs N1 - Includes index. Bibliography: p. 187-190 ER -