Day, George S <br/><br/>
Market driven organization : understanding, attracting, and keeping valuable customers 
George S. Day 
 - New York  Free Press  1999 
 - xii, 285 p. : ill. ; 24 cm 
<br/><br/> Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781416584612 
<br/><br/><label>ISSN: </label>99016155 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Consumer satisfaction<br/>Customer relations<br/>Marketing - Management<br/>Sales management
<br/><br/><label>Dewey Class. No.: </label>658.8 DAY