TY - BOOK AU - Mariotti, John L TI - The complexity crisis : why too many products, markets, and customers are crippling your company-- and what to do about it U1 - 338.5076 MAR PY - 2008/// CY - New York PB - Adams Media Corporation, Platinum Press KW - Cost control KW - Economics KW - Organizational effectiveness KW - Process control KW - Quality control N1 - Includes bibliographical references (p. 229-231) and index ER -